How to Set Up TWC Email on iPhone
Setting a twc.com address up on an iPhone takes about three minutes, and there’s exactly one screen where it tends to go wrong.
Short answer: Go to Settings, Mail, Accounts, Add Account, Other, then add a Mail Account using IMAP server mail.twc.com (993 incoming, 587 outgoing, SSL on) with your full twc.com address and password.
Step by step
- Open Settings, tap Mail, then Accounts, then Add Account.
- Tap Other, then Add Mail Account, and fill in your name, full twc.com address and password.
- Choose IMAP along the top of the next screen.
- Incoming Mail Server: host mail.twc.com, your full address, your password.
- Outgoing Mail Server: host mail.twc.com, and put the username and password in here as well.
That last step is where people come unstuck. iOS labels the outgoing username and password as optional, which reads like you can skip them. Skip them and mail arrives perfectly well but nothing ever sends. It’s the single most common reason an iPhone setup half works.
Once it saves, open the account, tap Advanced, and check SSL is on with incoming port 993. Send yourself a test message and you’re finished.
Common questions
IMAP or POP on iPhone?
IMAP. It keeps the phone in step with your other devices, where POP would pull mail onto one device and strand it there.
Mail arrives but won’t send. What now?
The outgoing server is missing its login. Go back into the SMTP settings and fill in the username and password.