How to Set Up Roadrunner Email on iPhone (Step by Step)
Fresh iPhone, old rr.com address? This takes about three minutes. The only tricky bit is one screen most people rush past.
Quick answer: To set up Roadrunner email on iPhone, go to Settings, Mail, Accounts, Add Account, Other, then add a Mail Account using IMAP server mobile.charter.net (993 in, 587 out, SSL on) and your full address and password.
The taps, in order
- Settings, then Mail, then Accounts, then Add Account.
- Tap Other, then Add Mail Account. Enter your name, full rr.com address, and password.
- Choose IMAP along the top.
- Incoming Mail Server: host mobile.charter.net, your full address, your password.
- Outgoing Mail Server: host mobile.charter.net, and enter the username and password again here too.
That outgoing step is the gotcha. The iPhone labels the username and password as optional on the SMTP screen. They are not. Leave them blank and your mail receives but never sends. I have fixed that exact thing on a parent’s phone more than once.
After it saves, go into the account, then Advanced, and confirm SSL is on with incoming port 993. Then Done. Send yourself a test and you are set.
For account level things like resets and recovery, go straight to Spectrum. Bookmark the Spectrum webmail page and keep the settings reference handy.
Questions people ask
Why does my iPhone receive Roadrunner mail but not send?
The outgoing server is missing its login. On the SMTP screen, fill in the username and password even though they look optional.
IMAP or POP on iPhone?
IMAP. It keeps the iPhone in step with your other devices. POP would strand mail on one.
Should I let the iPhone fill in the servers automatically?
Do not count on it. Apple rarely auto-detects these correctly. Use the Other, Add Mail Account path and type the servers yourself. That manual route is the reliable one.